CONTACT US

We’re here to help

At Academy Travel, we’re committed to providing a seamless learning experience.

Whether you have a question about your lecture access, need help with your account, or wish to adjust your subscription, our team is ready to assist.

GET IN TOUCH

Monday to Friday | 9.00am – 5.00pm

  • [email protected]

  • Sydney: 02 9235 0023 | Rest of Australia: 1800 639 699

  • Level 1, 341 George St - Sydney NSW Australia

COMMON SUPPORT QUESTIONS

And their answers...

  • Accessing Your Lectures

    After signing up for an All-Access Subscription, you can access your content by logging into your Dashboard. Simply click “Sign In” in the top navigation bar, and once logged in, you’ll be able to view all your active lectures and subscriptions. From your Dashboard, you can resume any lecture in progress, browse your library, and discover new releases as they become available.

  • Cancelling Your Subscription

    You can cancel your monthly lecture subscription at any time by logging in to your Dashboard. Click on your profile icon in the top-right corner, select “Manage Subscriptions,” then click “Cancel” next to your active plan and confirm your cancellation. Your access will remain active until the end of the month. You’re always welcome to rejoin by starting a new subscription.

  • Technical Help

    If you experience any playback or login issues, try logging out and then back in, clearing your browser cache, or switching to a different browser. Make sure your internet connection is stable. If the problem persists, please contact us with full details – including your browser type and device – so we can assist you promptly.